Legal
Privacy Policy
How we collect, use, and protect your personal information when you use our services.
Last updated: March 2026
1. Information We Collect
When you contact us or make a booking through Bhutan Dynasty Travel, we may collect the following personal information:
- Full name, email address, and phone number
- Passport details and nationality (required for permit applications)
- Travel dates, preferences, and special requirements
- Payment information (processed securely through third-party providers)
- Communication history with our team
2. How We Use Your Information
We use the information we collect to:
- Process and manage your travel bookings and itineraries
- Apply for visas, permits, and entry clearances on your behalf
- Communicate with you regarding your trip details and updates
- Improve our services and tailor recommendations to your interests
- Comply with legal obligations in Bhutan and your home country
3. Sharing of Information
We do not sell your personal data to third parties. We may share your information only with:
- The Government of Bhutan's tourism and immigration authorities (as required)
- Accommodation providers, local guides, and transport operators involved in your tour
- Trusted payment processors for secure transaction handling
All third parties are required to handle your data responsibly and in accordance with applicable laws.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are generally kept for a minimum of 5 years for accounting and legal compliance purposes.
5. Cookies & Website Analytics
Our website may use cookies and analytics tools to understand how visitors interact with our site. This helps us improve the user experience. You may disable cookies in your browser settings, though some site features may not function correctly as a result.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at info@bhutandynastytravel.com.
7. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
